Free website health check & report
If you are not sure what your website needs, we can run a free health check and provide a short report with clear priorities. This typically covers update status, security basics, backups, performance red flags and key functionality such as forms.
What the health check includes
- Keyword index report
- Plugin analysis
- Page speed check
How our maintenance works now
Automatic updates, with support available when needed
We use automatic updates to keep WordPress core and plugins current. This reduces admin overhead and helps maintain security and compatibility. If an update causes an issue, or if you need changes, we step in to diagnose and fix the problem under a support retainer or at our hourly rate.
Automatic updates are applied where appropriate. For critical plugins or complex sites, we may recommend staged testing.
What’s included as standard:
- Automatic updates for WordPress core and supported plugins
- Uptime and basic security monitoring
- Regular backups (so restores are possible if required)
- A clear escalation route if something looks wrong
When support charges apply
Support is billed when work is required
Automatic updates do not remove the need for occasional fixes. Some updates can conflict with themes, builders or other plugins, and some issues are caused by hosting changes, third-party scripts or user edits.
Support is billed for:
- Investigating and fixing issues after an update
- Plugin conflicts, layout breaks and functionality errors
- Form problems, email delivery issues and tracking fixes
- Content updates, layout tweaks and new sections
- Performance work and technical improvements
Support options: retainer or hourly
Automatic updates reduce routine maintenance. When issues or changes require hands-on work, support is available on a monthly retainer or at our standard hourly rate.
Monthly Support Retainer
Our monthly support retainer runs on a rolling basis, with a minimum of 3 hours per month. Retainer time is billed at £90 + VAT per hour (standard rate: £95 + VAT per hour).
The retainer gives you access to:
- Priority support
- Ongoing website improvements and development
- Troubleshooting and fixes when updates cause issues
- Online training and practical guidance
Hourly support
If you only need occasional help, we can support you on an ad-hoc basis at £95 + VAT per hour. This is suitable for one-off fixes, small changes, investigations and advice without an ongoing commitment.
Backups & recovery
Backups are your safety net. If an update, edit or hosting change causes a problem, we can restore the site and then apply the right fix. Recovery work is billed as support time, but backups ensure it is possible and controlled.
Hosting & maintenance
Maintenance and support can be provided independently of hosting. If you host elsewhere, we can still support your site. If you prefer everything in one place, our managed WordPress hosting options are available separately.
Case Studies
Frequently asked questions...
Do you support WordPress sites you did not build?
Yes. We can take over maintenance for many WordPress sites after a quick review of theme, plugin setup and hosting.
If updates are automatic, what am I paying for?
You are paying for monitoring, backups, and access to support when issues occur or changes are needed. Automatic updates reduce routine work, but they do not remove the need for technical help when something breaks or conflicts.
Is the health check really free?
Yes. We will review the site and send a short report with priorities. If you would like us to implement fixes or improvements, we will confirm the approach and costs first (retainer or hourly).
How do retainers work?
A retainer covers an agreed amount of support time each month for fixes, changes and ongoing improvements. If you do not need regular support, you can use the hourly option.
Can you help with improvements as well as fixes?
Yes. Retainers are often used for iterative improvements such as landing page updates, conversion tweaks, performance work and content support.
Request your free health check
If you would like a clear view of what your website needs, request a free health check and we will send a short report with practical next steps.